Frequently Asked Questions.

YALISM is a contemporary women's fashion label celebrating youthful silhouettes, effortless elegance and modern chic. Our collections bring together thoughtfully designed pieces, versatile styles and a refined aesthetic for the modern woman.

YALISM collections are available exclusively through our official website, www.yalism.in. We do not authorise sales through Instagram, Facebook, WhatsApp, third-party websites or independent retailers.

For an authentic YALISM shopping experience, please place your orders only through our official website. Please be aware of fake accounts and unauthorised sellers impersonating YALISM. YALISM is not responsible for purchases made through unauthorised sources.

Each product page features a Size Guide to help you find your preferred fit. We recommend referring to the measurements before placing your order. If you need further assistance, our customer support team will be happy to help.

We make every effort to represent our products as accurately as possible. However, slight variations in colour may occur due to screen resolution, device settings and lighting conditions.

Some styles may be restocked depending on availability. Follow us on Instagram to stay updated on new arrivals, collection launches and restocks.

Shopping with YALISM is simple. Browse our collections, select your preferred style and size, add the item to your cart and proceed to checkout to complete your purchase.

We accept multiple payment options, including UPI, debit cards, credit cards and other available payment methods displayed at checkout.

Yes, Cash on Delivery is available across eligible PIN codes in India. You can check COD availability during checkout.

If you wish to modify or cancel your order, please contact our customer support team as soon as possible. Requests are subject to the order's processing and dispatch status. Once an order has been dispatched, modifications or cancellations may not be possible.

Yes, we aim to deliver YALISM collections across India. Delivery availability is subject to PIN code serviceability.

Orders are typically dispatched within 1–2 business days. Standard delivery across India usually takes 3–7 business days from dispatch, depending on your delivery location.

Once your order has been dispatched, you will receive tracking details through your registered contact information. You can use these details to follow your shipment.

We offer a 7-day return and exchange window from the date of delivery.

To be eligible, products must be unworn, unwashed and returned in their original condition, with all original tags and packaging intact.

To initiate a return or size exchange, please email us at care@yalism.in with your order number and clear photographs or a video of the product.

Our team will review your request and guide you through the next steps. Reverse pickup arrangements will be communicated once your request is approved, subject to service availability.

We want every YALISM order to reach you in the best condition. If you receive a damaged, defective or incorrect item, please contact us at care@yalism.in with your order number and clear photographs or a video of the issue. Our team will review the concern and assist you.

Once your returned product has been received and successfully passed our quality inspection, approved refunds will be processed as follows:

Prepaid Orders: Refunds will be credited to the original payment method within 5–7 business days after quality inspection.

Cash on Delivery (COD) Orders: Refunds will be transferred through UPI or bank transfer within 5–7 business days after quality inspection. Customers may be required to provide their UPI or bank details.

Once your refund has been initiated, our team will notify you through your registered contact details. The time taken for the amount to reflect may vary depending on your bank or payment provider.

We're here to make your shopping experience effortless. For any questions regarding products, sizing, orders, shipping, returns or exchanges, please reach out to us through our official channels.

Email: care@yalism.in